Privacy notice

The NSW Government's privacy practices in collecting, storing, using and disclosing personal and health information are regulated by the Privacy and Personal Information Protection Act 1998 (NSW) and the Health Records and Information Privacy Act 2002 (NSW). These laws have privacy principles that tell us:

• what information we can collect and how we collect it
• how we store and protect personal and health information
• how you can find out what information we hold and correct it if it is wrong
• how we can use and disclose your information including special protection for health and other sensitive information
• how you can complain about breaches of your privacy.

This privacy notice applies to the Department of Communities and Justice (the Department) and its related agencies that comply with NSW privacy legislation when collecting and managing personal and health information. The information we collect from you or from an authorised third party will be held and used by the Department to deliver services and to meet our legal responsibilities. We may also use your information within the Department as a whole, to plan, coordinate and improve the way we provide services. The Department is also legally authorised to disclose information to outside bodies in certain circumstances.

Further information about your privacy rights:

• Phone: 02 9716 2662
• TTY: 02 9377 6167
• Email: privacy@facs.nsw.gov.au

The Department’s Privacy Policy outlines the personal and health information handling practices of the Department. It also describes how the Department deals with personal and health information and other data collected. The Department's Privacy Policy provides a framework outlining how the Department manages personal and health information. We are committed to responsibly and properly managing the information we collect and protecting the privacy of our stakeholders, staff and members of the public.

The Department Privacy Management Plan explains how the Department complies with obligations under the Privacy and Personal Information Protection Act 1998 and the Health Records and Information Privacy Act 2002.

This privacy statement applies to all the publicly accessible pages on this website.

The Department does not have any responsibility for the privacy policies or practices of non-Departmental sites linked to this site.

Questions concerning the application of this privacy policy or requesting access to information should be directed in writing to:

Open Government, Information and Privacy Unit
Department of Communities and Justice
Locked Bag 4028
Ashfield NSW 2131

Privacy notice in languages other than English

• Arabic Privacy Statement
• Assyrian Privacy Statement
• Chinese (Simplified) Privacy Statement
• Chinese (Traditional) Privacy Statement
• Dari Privacy Statement
• Farsi Privacy Statement
• Filipino Privacy Statement
• Greek Privacy Statement
• Hindi Privacy Statement
• Korean Privacy Statement
• Kurdish (Kurmanji) Privacy Statement
• Kurdish (Sorani) Privacy Statement
• Spanish Privacy Statement
• Swahili Privacy Statement
• Tamil Privacy Statement
• Tibetan Privacy Statement
• Turkish Privacy Statement
• Urdu Privacy Statement
• Vietnamese Privacy Statement

If you would like request information in a language not yet available above, please email steptogether@dcj.nsw.gov.au